CUSTOM MODIFICATION AND ADD-ON FAQ

 

WHAT IS AN ADD-ON?

Any service that we perform in-house to modify or add onto an existing knife. Options include acid stone washing pocket clips, heat coloring hardware, sharpening, adding a sharpening choil, and many others. You can order an add-on anytime by clicking the box above the “Add to Cart” button. Hover over the “?” to learn more about a specific add-on service. If you don't see a particular add-on service, give us a call (800-687-6202) and we may be able to assist you in getting that particular add-on you're looking for.

Custom Mods Page

 

WHAT IS A CUSTOM MODIFICATION?

Custom modifications, also known as "mods", are customizations to a knife for those who are looking for something a little different. These items are usually listed as an individual product and can include different RIT dye schemes, acid stone washing, copper washing, or regrinding. Both blades and handles can have custom modifications done to them, and they are done here at Knives Plus by our trained staff.

Custom Mods Page

 

CAN THEY VOID THE WARRANTY?

Modifications can void the warranty on your knife and we believe you should go into your custom modification purchase with the thought that the warranty is voided. Please keep in mind that the factory has the last say in whether a particular modification voids the warranty, so if you are concerned about a modification causing this issue, please contact the factory first.

Spyderco has released information regarding modifications which can be found here:  https://www.spyderco.com/servi ce-support/warranty-repair/.

Custom Mods Page

 

CAN I RETURN A MODIFIED KNIFE?

ABSOLUTELY

If, for any reason, you are unsatisfied with your purchase, please call us at 800-687-6202 and talk with a sales representative. We stand behind our work 100% and will work with you to resolve any issues you may have.

Custom Mods Page

 

CAN I RETURN A KNIFE (NOT MODIFIED) THAT HAD A SHARPENING SERVICE ADDED?

NO

You cannot return a new knife (not modified) that had a sharpening service added on. If, for some reason, you are unhappy with the sharpening service give us a call at 800-687-6202. A sales representative would be happy to assist you. We guarantee that add-on services are done only by experienced professionals and we stand behind our work 100%. We will work with you to resolve any issues you may have.

Custom Mods Page

 

DO YOU GUARANTEE YOUR WORK?

WE DO!

Our work is done only by the professionals here at Knives Plus. 

It is backed by a 100% guarantee that you will be satisfied with your purchase.

We want our customers to be happy with their purchase. If you don’t like your new modification or there was something wrong with the knife, please give us a call at 800-687-6202. All we ask is that you keep the knife new and unused, along with all the original paperwork, so that we can treat it like any other return.

Custom Mods Page

 

ARE THE KNIVES LISTED ON THE CUSTOM MODS PAGE AVAILABLE FOR SHIPMENT NOW?

YES

If you see an item listed on the Custom Mods page and it says “Add to Cart” then it is available to ship. If you see an “Email Me” button, enter your email address and, once available, you will receive an email regarding this particular knife. We check email notifications regularly to judge interest and demand on all of these items.

Custom Mods Page

 

CAN YOU MODIFY A KNIFE THAT IS NOT LISTED ON YOUR CUSTOM MODS PAGE?

ABSOLUTELY!

We have done a ton of different customer requests and we welcome any new idea. If you have a particular modification in mind that you do not see on our website, please call us at 800-687-6202. We would love to assist you in creating that one-of-a-kind custom modification.

Custom Mods Page

 

HOW LONG DOES IT TAKE TO GET A CUSTOM MODIFICATION THAT ISN’T LISTED ON THE SITE?

1-2 WEEKS

We are always modifying knives and most custom work gets put in the next run of modifications to be completed. 

Custom Mods Page

 

CAN I SEND IN MY KNIFE TO HAVE YOU MODIFY IT?

NO

Unfortunately, due to the logistics and high price of doing custom modifications, we are only able to perform these services on new knives purchased from us. Doing so allows us to keep prices low for our customers.

Custom Mods Page

 

ANY OTHER QUESTIONS?

If you have any other questions not answered here, please do not hesitate to call or email us.

Phone: 800-687-6202

Email: salesupport@knivesplus.com

 

THIS PAGE IS UPDATED WITH NEW INFORMATION WHEN AVAILABLE

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